• Well versed in Telecom domain and has conducted various sessions of COT Product like Siebel CRM, Salesforce CRM, Telecom IT – BSS/OSS, Telecom Frameworks.
• As a part of training engagement, handled various customer assignments and given consultancy to various clients like Huawei, Vodafone Qatar – MNP , Vodafone India, Surfline Ghana, Idea BSS, NATCOM, Tech Mahindra, Cognizant, Capgemini, Mphasis, Hoonar, Abu Dhabi Judicial Department, CTI, Subex, Michelin, MindTree, Eton Technologies, ComCast, Sigmoid Analytics etc.
• Travelled to Onsite counties to conduct client training on CRM functionalities and received excellent feedback for same.
• Excellent communication, interpersonal skills and fast learner
• Received Valuable team player, cookies and CHANGE AGENT awards from organization for professional and behavioral performances
Dipti
Speciality :
Sr.Databse & Salesforce ConsultantExperience:
19 YearsTotal 19+ years’ of experience into corporate training. Comprehensive grasp on Siebel Administration, Siebel configuration, Siebel EAI, Siebel EIM, Salesforce Administration, Fundamentals of SFDC Apex Programming, Salesforce Developer PD1, PD2, Linux / UNIX Fundamental and Commands, Linux / Unix Shell Scripting, Oracle PLSQL, SQL Programming(MySQL, SQL Server, Oracle), C Programming, HTML, CSS, Data warehouse, Basics of ETL, Python fundamental Programming, Informatica power centre, Data Structure, Basics of Pycharm, Core Java.